Crazy Phone Bill

I recieved a telephone bill from a company whose name has 3 letters and the word "and" between them. It was a charge for $103.54 for a 14 minute call I made to Italy. Is that crazy or what? I called them and it turns out I have to pay it but if I had the international plan for $4.95 a month it would have costed me $0.11 a minute. Boy, I am glad they told me that now. I asked what else would cost $7.40 a minute. She had no answer. I did but I can't repeat it or I might get in trouble. I typed them a nice e-mail. Hope they enjoyed it.