Why do people that work at

credit card companies sound like machines on the phone? I mean, come on, I spend 30 minutes on hold to talk to a representative and they always act unemotional and boring. They should be like; "Congratulations! You're not on hold anymore! I am going to get these fraudulent charges on your card figured out and you'll be all set. How's the weather in Ohio? Good? Well, you're all set. Have a great night!" That would be so much better. Maybe if I didn't call them up at 11:00pm at night they would be more chipper.